Welcome to The Mug Spot UK! By using our website and purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

General Information

These terms and conditions apply to all visitors, users, and customers who access or use The Mug Spot UK website, located at www.mugspot.co.uk, and make a purchase from us. By using our site, you agree to comply with and be bound by these terms.

Products and Pricing

• Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products sold and to discontinue products at any time without prior notice.
• Pricing: Prices for products are listed in GBP (£) unless otherwise stated. We reserve the right to change prices at any time. All prices are subject to applicable taxes and shipping fees.

Payment

We accept payments through GPay and Link, where you can use Visa, MasterCard, or American Express. All payments are processed securely through trusted third-party payment processors. By providing your payment details, you authorise us to charge the total purchase amount.

Shipping

• Processing Time: We process and ship orders as quickly as possible. Shipping times depend on your location and the shipping method selected during checkout.
• Shipping Fees: Shipping costs are calculated at checkout based on the shipping method and destination.

Refund and Exchange Policy

• No Refunds or Exchanges for Change of Mind: As a print-on-demand (POD) business, we do not offer refunds or exchanges for any reason other than product defects or errors in production. Please choose carefully before making your purchase.
• Defective or Damaged Products: If your product arrives defective or damaged, please contact us within 7 days of receiving the item. We will gladly offer a refund or replacement for defective products. To be eligible, you must provide proof of the defect (e.g., photos of the damage).

For any issues, please contact us at info@mugspot.co.uk.

User Account and Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorised access to your account.

Intellectual Property

All content on The Mug Spot UK website, including text, images, logos, designs, and trademarks, is the property of The Mug Spot UK or its licensors and is protected by copyright and intellectual property laws. You may not use or reproduce any of this content without express permission.

Limitation of Liability

To the fullest extent permitted by law, The Mug Spot UK is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.

Changes to Terms

We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and the revised date will be indicated at the bottom. Your continued use of the website after any changes are made constitutes your acceptance of the new terms.

Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes will be resolved in the appropriate courts of the United Kingdom.

Contact Us

If you have any questions about our terms and conditions or need assistance with your order, please contact us at:

The Mug Spot UK
Email: info@mugspot.co.uk
Website: www.mugspot.co.uk