Effective Date: 27 December 2025
At The Mug Spot UK, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.
Information We Collect
We may collect the following types of information:
Personal Information
• Name
• Email address
• Phone number
• Billing and shipping address
• Order details
Non-Personal Information
• Browser type
• IP address
• Device and usage data for analytics purposes
How We Use Your Information
We use your information to:
• Process and fulfil orders
• Provide customer support and respond to enquiries
• Improve our website, products, and services
• Send order updates and service-related communications
• Send marketing emails or newsletters only if you opt in
• Comply with legal and regulatory obligations
Legal Basis for Processing (UK GDPR)
We process your personal data under the following lawful bases:
• Performance of a contract (to fulfil your order)
• Legitimate interests (to improve our services and website)
• Consent (for marketing communications)
• Legal obligations (tax, accounting, and regulatory requirements)
Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small files stored on your device that help us understand how visitors use our site.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.
Data Protection & Security
We implement appropriate technical and organisational measures to protect your personal information.
• Payment details are never stored on our servers
• All payments are securely processed through trusted third-party payment providers
• These providers comply with applicable data protection and security standards
Sharing Your Information
We may share your personal information with trusted third parties only where necessary:
• Payment processors – to securely complete transactions
• Shipping partners – to deliver your order
• Service providers – for website hosting, analytics, and email communications
We do not sell, rent, or trade your personal data to third parties.
Your Rights (UK GDPR)
You have the right to:
• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Object to or restrict certain processing
• Request data portability
• Withdraw consent for marketing at any time
To exercise any of these rights, please contact us at:
📧 info@mugspot.co.uk
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and the Effective Date will be updated accordingly.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
The Mug Spot UK
📧 Email: info@mugspot.co.uk
🌐 Website: https://www.mugspot.co.uk
