At The Mug Spot UK, we respect the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, shipping address, and payment details.
• Non-Personal Identification Information: Browser type, IP address, and device information for website analytics.

How We Use Your Information

We use the information we collect to:

• Process and fulfil orders.
• Improve our website and customer service.
• Send order updates, promotions, or newsletters (if you opt-in).
• Respond to customer enquiries and support requests.
• Comply with legal and regulatory obligations.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to track usage and preferences. You can manage cookie settings in your browser, but disabling cookies may affect your experience on our site.

Data Protection

We implement appropriate technical and organisational measures to protect your personal information. Your payment details are securely processed through trusted third-party payment providers in compliance with data protection laws.

Sharing Your Information

We may share your personal information with trusted third parties in the following cases:

• Payment Processing: To securely process transactions.
• Shipping: To deliver products to your provided shipping address.
• Service Providers: For website hosting, analytics, and marketing.

We do not sell or rent your personal information to third parties.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access your personal information.
• Correct or update your information.
• Request the deletion of your personal data (subject to certain legal exceptions).
• Object to processing or request data portability.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at info@mugspot.co.uk.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Mug Spot UK
Email: info@mugspot.co.uk
Website: www.mugspot.co.uk